CoDi TennisLast updated: 30 May 2026
These terms cover how parents, players, and coaches use CoDi Tennis. Coaches have additional obligations covered in our Coach Terms.
About CoDi Tennis
coaching.direct (operating as CoDi Tennis) is owned and operated by the company with ABN 66 674 590 839, registered in Australia. References in this document to “CoDi Tennis”, “CoDi”, “we”, “us”, or “our” mean that entity.
The 30-second version
The full version below is the binding agreement. The plain-English summary above is the spirit; if there’s ever a conflict, the numbered sections win.
CoDi Tennis ("CoDi Tennis") operates a tennis coaching platform that connects parents and players with independent coaches. We provide:
CoDi Tennis does not provide the coaching itself. The coaches are independent professionals who supply their own services. CoDi Tennis is the booking and payment platform; the coaching contract is between you and the coach.
When you book a session through CoDi Tennis, you enter a coaching agreement directly with the coach. CoDi Tennis collects payment on the coach’s behalf and transfers the coach’s share to them after deducting our agreed commission.
Each session has a price set by the coach (or by the class, for group sessions). Prices include GST where the coach is GST-registered. The receipt clearly states whether GST applies to your portion.
Coaches set their own cancellation policies - typically 24-hour or 48-hour notice for full refund. Outside the notice window, you receive a catchup credit usable on a future session with the same coach. The cancellation flow shows you the exact outcome before you confirm.
See our Refund & Cancellation Policy for full details, including coach-cancellation outcomes and what happens if a coach cancels a whole term.
You agree not to:
The full list lives in our Acceptable Use Policy.
We send transactional emails - booking confirmations, reminders, cancellations, refunds, badge awards. You can fine-tune which categories you receive in /profile notification preferences. Some emails (security alerts, account changes) cannot be switched off.
We verify coaches’ Working with Children Check (WWCC) and coaching credentials at signup. Coach badges ("Founding Coach", "Verified", etc.) reflect verification at a specific point in time. Coaches are responsible for keeping their WWCC and certifications current.
If a coach’s WWCC expires or their cert lapses, their profile is flagged in admin and they may be suspended from new bookings.
CoDi Tennis uses Stripe to process card payments. Stripe is the merchant of record for the card transaction; CoDi routes the funds to the coach via Stripe Connect. CoDi Tennis does not store your card number. See our Privacy Policy for what we store and what Stripe handles.
Nothing in these terms limits your rights under the Australian Consumer Law. You have certain consumer guarantees that cannot be contracted out of. If you think a coaching service was not as described, was not delivered with reasonable care and skill, or there was a major problem - contact us at support@coaching.direct and we’ll work to resolve it.
Tennis coaching involves physical activity that carries inherent risk of injury. By booking sessions, you acknowledge that risk and confirm that the participant is medically able to participate. Coaches are independent and carry their own public liability insurance.
To the maximum extent allowed by law, CoDi Tennis’s liability for anything that goes wrong is limited to the fees you paid for the booking in question. We’re not liable for indirect, incidental, or consequential losses.
You can close your account at any time via /profile or by emailing support. We may suspend or close accounts that break these terms. After closure, we retain the records we are legally required to keep (tax records for 7 years; safety logs as detailed in the Privacy Policy).
We may update these terms from time to time. For changes that materially affect your rights or obligations, we’ll email you at least 14 days before the change takes effect. Continued use of the platform after a change means you accept the updated terms.
These terms are governed by the laws of New South Wales, Australia. Any dispute is subject to the exclusive jurisdiction of the courts of New South Wales.
Questions: support@coaching.direct
Privacy: privacy@coaching.direct
Legal notices: legal@coaching.direct