Last updated: 2026-05-24
Copyright takedown policy
CoDi Tennis respects the intellectual property rights of others and expects users of the platform to do the same. If you believe content you own has been posted to CoDi Tennis without authorisation, this page explains how to send a takedown notice — and how a user accused of infringement can challenge it.
CoDi Tennis operates under the safe-harbour provisions of the United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512, and the equivalent provisions of the Australian Copyright Act 1968 + the Online Safety Act 2021. We will respond promptly to properly-formatted takedown notices.
The 30-second version
- Found your copyrighted work on CoDi? Email dmca@coaching.direct with the 6 details listed in Section 1. We’ll acknowledge in 2 business days + take it down in 24-48 hours if the notice checks out.
- Got a takedown wrong against your content? File a counter-notice (Section 3). If the original complainant doesn’t sue you within ~2 weeks, we put your content back.
- 3 strikes for substantiated copyright infringement and we close your account.
1. Sending a takedown notice
Email the notice to dmca@coaching.direct. To be valid under the DMCA, the notice must include all six elements below (verbatim from 17 U.S.C. §512(c)(3)).
- Your physical or electronic signature (typed name is acceptable for an emailed notice).
- Identification of the copyrighted work claimed to have been infringed — title, registration number if any, and a description sufficient for us to locate it.
- Identification of the allegedly infringing material on CoDi Tennis — the exact URL(s), or enough detail (coach name, session ID, drill ID, file name) that we can find it.
- Your contact information — full legal name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner’s behalf.
2. What happens next
- We acknowledge receipt within 2 business days at the email you provided.
- If the notice is valid on its face, we remove or disable access to the identified material within 24–48 hours of receipt (DMCA “expeditiously” standard).
- We notify the user who posted the material, including a copy of your notice + an explanation of the counter-notice procedure (Section 3 below).
- We record the takedown in the user’s account history. If the user accumulates multiple substantiated takedowns, the repeat-infringer policy (Section 4) applies.
3. Counter-notice procedure
If you are a CoDi Tennis user whose content has been removed under a takedown notice and you believe the removal was a mistake or that you have the right to post the content, you may send a counter-notice to dmca@coaching.direct. Per 17 U.S.C. §512(g)(3), it must include:
- Your physical or electronic signature.
- Identification of the material that has been removed and the location at which it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
- Your full legal name, address, telephone number, and email address.
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the US, of any judicial district in which CoDi Tennis may be found), and that you will accept service of process from the person who provided the original takedown notice.
On receipt of a valid counter-notice, we forward a copy to the original complainant. If the complainant does not file a court action seeking to restrain the user within 10–14 business days of our forwarding, we restore the material.
4. Repeat-infringer policy
CoDi Tennis maintains a repeat-infringer policy as required by DMCA §512(i). The policy is:
- First substantiated takedown: the material is removed and a warning is recorded on the user’s account.
- Second substantiated takedown (any 12-month period): the user’s upload privileges are suspended pending review; the user is required to acknowledge our copyright policy in writing before privileges are restored.
- Third substantiated takedown (any 12-month period): the account is terminated. For coach accounts, this includes cancellation of any active platform-fee subscription and Stripe Connect account closure per our offboarding runbook; existing bookings are honoured or refunded per the refund policy.
“Substantiated” means the takedown was not withdrawn, not successfully counter-noticed, and (where the complainant filed court action) not subsequently overturned.
5. Designated agent registered with the US Copyright Office
Our designated DMCA agent is registered with the United States Copyright Office at the directory at dmca.copyright.gov/osp/.
Postal-mail notices can also be sent to the registered agent; contact us at dmca@coaching.direct for the current postal address.
6. Bad-faith notices
Under 17 U.S.C. §512(f), a person who knowingly materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and attorneys’ fees. We may refer abusive or knowingly-false notices to the original poster for legal action.
7. Other jurisdictions
For takedowns under Australian Copyright Act 1968 + Online Safety Act 2021, EU Copyright Directive (Article 17), or UK Copyright, Designs and Patents Act 1988, send the notice to the same email with the relevant statutory references substituted. We treat non-DMCA notices on materially the same SLA + counter-notice procedure.
8. Questions
For procedural questions (not a takedown notice itself), email dmca@coaching.direct with subject “Question — DMCA policy”. For general copyright questions about CoDi Tennis-produced content (drill catalogue, branded assets), email legal@coaching.direct.