Keeping children safe
Last updated: 25 June 2026
CoDi Tennis exists to help children enjoy tennis. Their safety, participation, and wellbeing come first - ahead of reputation or commercial interest. We have zero tolerance for child abuse and harm.
Our approach is aligned with the National Principles for Child Safe Organisations and the Child Safe Standards that apply where our coaches work.
How we keep children safe
- Verified coaches. Every coach’s Working With Children Check is verified by a person against the state register before they can take a booking - and you can verify their credential yourself, with no login.
- Private by default. Messaging between you and a coach stays inside the app; personal contact details aren’t exposed.
- Moderated communication. Class chat is screened as messages are sent, and anyone behaving inappropriately can be blocked and removed.
- Children don’t sign up alone. Accounts for under-13s are created and managed by a parent or guardian.
Our Child Safety Officer
One named person is accountable for child safety at CoDi Tennis. They receive every concern, decide on any report to the authorities, and make sure it’s followed through.
Riken Pandejee, Child Safety Officer · tennis@coaching.direct
How to raise a concern
Anyone - a child, a parent, a coach, or a member of the public - can raise a concern, and you can do so anonymously:
- Flag any class-chat message using its report control, or email us about any message, profile, or conduct — we can block contact between any two accounts on your behalf.
- Email tennis@coaching.direct.
- If a child is in immediate danger, call 000 first, then let us know.
We acknowledge every safety report within 24 hours, and we will never retaliate against someone who raises a concern in good faith. Where the law requires it, we report to the relevant child-protection authority for the child’s state.
More detail
This page summarises our full Child Safeguarding Policy, which sets out our response timeframes, reporting workflow, coach code of conduct, and review schedule. See also our Safety overview and our Privacy Policy for how we handle children’s information.